Guides, checklists and answers

QuickBooks Desktop, QuickBooks Enterprise and QuickBooks Online.

It lets several people work in the same company file at the same time. One computer or server holds the file and each workstation connects to it. We set up the host, the network access and each workstation, then test it with you.

We add each person as their own user, set the areas they can use and what they can change, and write down the access list for your records.

We help with setup and support. QuickBooks licences and subscriptions are bought from Intuit or an authorised seller, and their price is not part of our fee. We are independent and not part of Intuit.

You choose to start it, you can watch everything we do, and you can end it at any time. We tell you in advance what we need access to.

For setup work we may need an admin login. Never share bank logins, card numbers or Social Security numbers with us. Change any temporary password after the session.

Yes. Before we change a company file we ask you to back it up, or we help you make a backup, and we confirm it before we start.

We help you plan and set up hosted access with a hosting provider, connect your users and test it with you. Hosting fees are charged by the provider.

Single fixes are quoted per session. Setup projects are quoted as a fixed fee. Ongoing support is a monthly fee. The method is always confirmed in writing before work starts.

Yes, within the limits set out in our Refund Policy & Terms page. Fees are always quoted in writing first.

Yes. On the Services page, press Add to enquiry on each service you want. They are carried to the contact form so you only write one message.

We do not provide bookkeeping, accounting or tax services. We help with the QuickBooks side only, such as setup, users and reports, and we will say so if your question needs an accountant.