QuickBooks help, set up for your team.
Support, setup and training for QuickBooks Desktop, Enterprise and Online. Add users, set up multi-user access and get your whole team working in the same file.
Remote sessions only with your permission. End one any time.
- DESKTOPQuickBooks DesktopWe help
- ENTERPRISEQuickBooks EnterpriseWe help
- ONLINEQuickBooks OnlineWe help
- USERSMulti-user and usersWe help
- HOSTINGHosted access setupWe help
- TRAININGTeam trainingWe help
What we help you with
The eight requests we hear most. The full list has 20.
QuickBooks Desktop Support
Help with errors, slow files, updates and everyday questions in QuickBooks Desktop.
Ask about thisMulti-User Setup
Set up QuickBooks so several people can work in the same company file at the same time.
Ask about thisSoftware Users Setup
Add each person as their own user, choose what they can see and change, and keep a clear access list.
Ask about thisQuickBooks Enterprise Solutions
Help with Enterprise features, workflows and reports for larger teams and bigger files.
Ask about thisEnterprise Hosting Setup Help
Plan and set up hosted access with a hosting provider, so a remote team can use QuickBooks Enterprise from anywhere.
Ask about thisEnterprise Pricing & Cost Review
Compare Enterprise options and costs against what your team actually needs.
Ask about thisEnterprise Technical Support
Help with Enterprise errors, speed problems and company file issues.
Ask about thisEnterprise Training
Hands-on sessions so your team learns Enterprise the way they will use it every day.
Ask about thisFrom first message to finished work
Five steps, in this order, with the fee agreed before any work begins.
You contact us
Use the form, email or phone. Tell us your QuickBooks version and what is wrong.
We review
We read your request and ask for anything missing, such as an error message.
Written quote
You get the scope, the fee and the plan in writing.
Backup, then the session
We confirm a backup, then work with you by remote session or phone. You stay in control.
Notes and wrap-up
You get a short note of what we changed and what to watch for.
Six reasons teams stay
Built around QuickBooks
Desktop, Enterprise and Online. Nothing else.
Backup before changes
We confirm a backup before we touch a company file.
You stay in control
Remote sessions start with your permission and you can end them any time.
Plain-language notes
You get a short note of what we changed.
Fee in writing first
You see the fee and the plan before work starts.
Clear refund terms
Written in plain language, on one page.
Enterprise in plain words
General information. We help you decide whether it fits.
Made for bigger teams
Enterprise is the QuickBooks Desktop line meant for larger company files and more people working at once.
Roles and permissions
You decide what each user can see and change, so people only reach what their job needs.
Hosted access
Some teams run Enterprise on a hosted server so staff can sign in from different places.
Plans and pricing
Enterprise is sold by subscription and plans differ. We help you compare them. Prices are set by Intuit.
Pick the one that sounds like you
Press one to see what we usually do.
When we are the right call
A good fit if
- You use QuickBooks and need help with setup, users or errors
- Several people need to work in the same file
- Your team works remotely or is outgrowing Pro or Premier
- You want your team trained on how they really work
Probably not a fit if
- You need bookkeeping, accounting or tax work done for you
- You want to buy QuickBooks itself. Buy it from Intuit or an authorised seller
- You use accounting software other than QuickBooks
Quick answers
Which QuickBooks versions do you help with?
QuickBooks Desktop, QuickBooks Enterprise and QuickBooks Online.
What is multi-user setup?
It lets several people work in the same company file at the same time. One computer or server holds the file and each workstation connects to it. We set up the host, the network access and each workstation, then test it with you.
What is Software Users Setup?
We add each person as their own user, set the areas they can use and what they can change, and write down the access list for your records.
Do you sell QuickBooks?
We help with setup and support. QuickBooks licences and subscriptions are bought from Intuit or an authorised seller, and their price is not part of our fee. We are independent and not part of Intuit.
How does a remote session work?
You choose to start it, you can watch everything we do, and you can end it at any time. We tell you in advance what we need access to.
Leave your number. We will call you.
Three fields. It goes straight to support@quickdeskk.com.
Tell us what is not working in QuickBooks. We will tell you how we can help.
Use the form and your message reaches support@quickdeskk.com directly.